Privacy Policy

Last Updated: 2025

1. Introduction

At Carnesazo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, purchase our products, or interact with us through various channels.

2. Information We Collect

Information You Provide:

  • Contact Information: Name, email address, phone number, mailing address
  • Order Information: Purchase history, payment information, shipping details
  • Account Information: Username, password, preferences
  • Communications: Messages, reviews, survey responses, customer service interactions
  • Contest/Promotion Data: Entry information for contests and rewards programs

Information We Collect Automatically:

  • Device Information: IP address, browser type, device type, operating system
  • Usage Data: Pages visited, time spent, clicks, search terms
  • Location Data: General location based on IP address
  • Cookies and Tracking: See our Cookie Policy section below

Information from Third Parties:

  • Social media platforms (Facebook, Instagram, etc.)
  • Advertising networks and analytics providers
  • Payment processors and shipping companies
  • Marketing partners and data brokers

3. How We Use Your Information

  • Order Processing: Fulfill orders, process payments, and provide customer service
  • Marketing Communications: Send newsletters, promotions, and product updates
  • Personalization: Customize your experience and recommend relevant products
  • Analytics: Understand how our website is used and improve our services
  • Advertising: Show targeted ads on our site and third-party platforms
  • Legal Compliance: Meet legal obligations and protect our rights
  • Rewards Program: Administer our customer loyalty program

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience and for advertising purposes:

Types of Cookies:

  • Essential Cookies: Required for website functionality and security
  • Performance Cookies: Analytics and usage tracking (Google Analytics)
  • Functional Cookies: Remember preferences and settings
  • Advertising Cookies: Targeted advertising and remarketing

Third-Party Services:

  • Google Analytics: Website traffic and user behavior analysis
  • Google Ads: Search and display advertising
  • Facebook Pixel: Social media advertising and conversion tracking
  • Other Advertising Networks: Retargeting and lookalike audiences

Your Choices: You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Retention

We retain your information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable laws.

6. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We implement appropriate safeguards to protect your information during such transfers.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security system is completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@carnesazo.com

🌶️ Your Privacy Matters!

We're committed to protecting your privacy while bringing you the best flavor experiences.